Privacy Policy
Last Updated: June 2026
At Botbuzz.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our WhatsApp Business API platform at https://botbuzz.in
1. Information We Collect
When you register for or use our platform, we may collect:
Your full name and email address
Your phone number used for WhatsApp Business API setup
Your business name and business details
Billing and payment-related information
Platform usage data and analytics
Customer support messages and requests
2. How We Use Your Information
We may use your information to:
Provide and maintain our WhatsApp API services
Set up and manage your account
Process subscription payments
Send important service updates and notifications
Provide customer support
Improve our platform and user experience
Prevent fraud, misuse, and security threats
Meet legal and regulatory requirements
3. Data Security
We use appropriate security measures to protect your personal information. These measures may include SSL encryption, secure servers, access controls, and regular security checks.
Payments are processed through secure third-party payment gateways. We do not store complete card, bank account, or payment details on our servers.
However, no online platform or data transmission method can be guaranteed to be completely secure.
4. Third-Party Services
Our platform integrates with Meta Platforms, Inc. for WhatsApp Business API services. Information processed through WhatsApp may also be subject to Meta’s terms, policies, and privacy practices.
We may also use trusted third-party service providers for payment processing, hosting, analytics, and customer support.
We do not sell or rent your personal information to third parties.
5. Cookies and Analytics
Our platform uses essential cookies to keep you signed in and provide important features.
We may also use analytics cookies or similar technologies to understand how users interact with our platform and to improve our services. You can control cookies through your browser settings.
6. Your Rights
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your account and personal data
Request a copy or export of your data
Opt out of marketing communications
Withdraw your consent where applicable
To make a request, please contact us using the details provided below.
7. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide our services.
After you request account deletion, we aim to delete your personal data within 30 days, unless we are required to retain certain information for legal, security, accounting, or regulatory reasons.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any important changes, we may notify you by email, through our platform, or by updating the “Last Updated” date shown above.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: Support.botbuzz@gmail.com
Website: www.botbuzz.in